Business Intelligence

Comprehensive analytics and reporting for informed decision-making

Business Intelligence and Reporting Module | Port Community System

About

The Business Intelligence and Reporting module allows users to generate and access reports related to their PCS transactions. Once fully implemented across the port community, stakeholders will be able to view data linked to their own operations as well as select third-party activities involving cargo under their management.

The module includes tools for defining and monitoring custom Key Performance Indicators (KPIs), enabling organizations to assess and improve their operational performance using relevant, real-time data.

Importers Exporters Brokers Terminal Operators Shipping Agents Regulatory Agencies

Key Functions

Generation of transaction-based reports

Access to reporting on related third-party activity

Definition and tracking of user-specific KPIs

Visualization of performance metrics within the PCS

Centralized access to structured operational data

Benefits to Stakeholders

Importers, Exporters, and Brokers

Importers, Exporters, and Brokers can view trends and metrics related to their shipments. This helps identify delays, inefficiencies, and opportunities for improvement.

Terminal Operators and Shipping Agents

Terminal Operators and Shipping Agents can analyze cargo handling and vessel turnaround times. This supports better planning and resource management.

Regulatory Agencies

Regulatory Agencies gain access to consolidated data across the logistics chain. This supports risk assessment, policy review, and enforcement planning.

Industry Stakeholders

Industry Stakeholders benefit from shared access to port-wide performance insights. This improves coordination, transparency, and decision-making across the supply chain.